Delivery and Return Policy
Effective Date: 11.10.2023
Thank you for choosing Micro-Hybrid Electronics, Inc. for your sensor and IR device technology needs. We strive to provide you with the highest quality products and services. Please read this Delivery and Return Policy carefully before making a purchase.
- Shipping Times:
- We aim to process and dispatch all orders within 4-8 weeks after receiving the order confirmation.
- Delivery times may vary depending on the shipping destination and chosen shipping method. Micro-Hybrid Electronics, Inc. is not responsible for delays caused by external factors such as weather conditions, customs, or other unforeseen circumstances.
- Shipping Methods:
- We offer a range of shipping methods to accommodate your preferences and needs. Our shipments can be sent via DHL, FedEx, or UPS.
- Shipping Charges:
- Shipping charges will be calculated and displayed in the customer’s invoice. These charges are non-refundable. Shipping charges are the responsibility of the customer so please provide a valid shipping account for payment.
- International Shipping:
- Micro-Hybrid Electronics, Inc. may offer international shipping. Any customs duties, taxes, or fees incurred during international shipping are the responsibility of the customer.
We understand that occasionally situations arise where a return may be necessary. However, due to the specialized nature of our sensor and IR device technology, we regret to inform you that Micro-Hybrid Electronics, Inc. operates a strict no-return policy, except in cases of product defects or errors in fulfillment on our part:
- Defective Products:
- In the unlikely event that you receive a defective product, please contact our sales team at Micro-Hybrid Electronics, Inc. within 14 days of receiving the product. We will arrange for the return and replacement of the defective item(s).
- Fulfillment Errors:
- If you receive an incorrect product due to an error on our part, please contact our Micro-Hybrid Electronics, Inc. sales team within 14 days of receiving the product. We will arrange for the return and replacement of the incorrect item(s).
This return policy does not cover:
- Products damaged due to misuse, mishandling, or neglect.
- Products with missing components, accessories, or packaging.
- Products damaged due to acts of nature, accidents, or external causes.
If you have any questions or concerns regarding this Delivery and Return Policy, please feel free to contact our Micro-Hybrid Electronics, Inc. team via email.
By making a purchase from Micro-Hybrid Electronics, Inc., you acknowledge and agree to abide by the terms and conditions outlined in this Delivery and Return Policy.
Micro-Hybrid Electronics, Inc. reserves the right to update or modify this policy at any time without prior notice.